Off-the-shelf soft skills learning: the ready ranges

While the content in these ranges is ready to run, off-the-shelf, you can choose to access the source and tailor any of the
titles and or modules to your exact needs. You can achieve this using either of our Kando or Adrenaline authoring tools,
guaranteed to be the easiest you will have experienced. We know that everyone claims this – but we are happy to prove
that editing can be taught to anyone with basic PC skills in less than a day. Any learning developed will seamlessly plug into
any Scorm compatible LMS.

ready2comply

Engaging and interactive legal
compliance courses focussing on legal obligations.
All courses are developed and maintained by
Meridian lawyers’ subject matter experts to
ensure content is accurate, practical and up-todate. Our authoring tool allows you to include links
to policies and other relevant resources. And you
can use our LMS (or yours) to assign courses and
track training completion.

• Business Continuity
• Code of Conduct
• Compliant trading
• Diversity and Equal Employment Opportunity (EEO)
• Drug and alcohol awareness
• Employment contract fundamentals
• Financial crimes, IP and Copyright
• Fraud and corruption awareness
• Preventing workplace bullying
• Privacy and personal information
• Records awareness
• Risk management
• Risk management overview
• Establish the context / Identify the rick
• Treating, Monitoring and Reporting
• Work health and safety

ready2work

targets the skill gap of people entering the business world.
It includes template courses for Orientation and Occupational Health
and Safety, as well as a series of courses that are ready to run off the
shelf including Change in the Workplace, Introduction to WHS, Positive
Workplace Environment, Privacy and Health Records, Records
Awareness, Workplace Communications, Creative Problem Solving,
Customer Service and Consulting, Internet as a Business Tool, Time and
Stress Management and Your Personality at Work.

• Aboriginal and Torres Strait Islander cultural appreciation
• The fundamentals of change
• Change management process
• Overcoming resistance to change
• Problem-solving and decision-making
• Creative problem-solving
• Introducing consulting and handling complaints
• Knowledge and networks
• Consulting communication skills
• The consultative service process
• Introduction to Work Health and Safety
• Managing workplace information
• Negotiating yourself
• Influence and persuasion in negotiation
• Welcome
• Getting started
• Learning and development
• Positive and productive workplace
• Maintaining positive relationships & managing conflict
• Business ethics
• Social media in the workplace
• The internet as a workplace tool
• Time and stress management
• Non-verbal communication
• Basic written communication for the workplace
• Verbal communication
• Communication Targets
• Introduction to Work Health and Safety
• Hazards, controls and safety practices
• Slips Trips and Falls
• Manual Tasks
• Asbestos awareness
• Hand hygiene
• Safe driving
• Interests and Intelligence
• Assessing Personality Types at Work
• Taking responsibility and embracing accountability
• Advancing Your Career
• Apply point-of-sale handling procedures
• Interact with customers
• Organise and maintain work areas
• Communicate in the workplace
• Operate retail technology
• Work effectively in a retail environment
• Perform stock control procedures
• Apply safe working practices
• Minimise theft
• Sell products and services
• Advise on products and services

ready4managment

introduces skills and techniques for supervisors, team
leaders and managers. Within the course you will find an intentional bias
towards people skills that build management rather than technical expertise.
Experience shows that people who gain promotions, usually have excellent
practical abilities, however most of their challenges arise in managing
individual and team performance and culture.

• Introduction to workplace learning
• Facilitate and Promote Learning
• Monitor and Improve Learning effectiveness
• Self-awareness
• Self-management
• Social-awareness
• Relationship management
• Work health and safety introduction
• Due diligence for officers
• Risk assessment to accident investigation
• Contractor Safety Management
• Quality and Continuous Improvement
• Improving Your organisation
• Implementing Continuous Improvement
• Provide Oppurtunities for Further Improvement
• Introduction to effective workplace relationships
• Working with information and ideas
• Networks and Positive Workplace Relationships
• Manage Difficulties to Achieve Positives
• Communication Targets
• Types of teams
• Team roles and relationships
• Plan to achieve team outcomes
• Facilitate and empower work teams
• Liaise with management
• Plan and implement financial management approaches
• Financial literacy for managers
• Report on financial activity
• Monitor, control, review and evaluate
• Preparing to implement the operation plan
• Acquiring physical resources
• Acquiring human resources
• Measuring and managing performance
• Monitoring the Implementation
• Reporting back on Implementation
• Effective work plans
• Monitoring performance and professional development
• Introduction to quality customer service
• The quality customer service process
• Quality customer service skills
• Promote products and services
• Introduction to Leadership
• Being a leader
• Leadership approaches and theories
• Motivation concepts for managers
• Rewards and recognition
• Grievance Procedures
• The project lifecycle: Introduction, Initiation & definition
• Planning and risk management
• People skills in a project setting
• Manage and review projects